SaasGuru Logo

🎉Supercharge Your Salesforce Career with 18+ Certifications, 50+ Labs & Mock Exams. Start your FREE Trial now! 🎉

🎉Supercharge Your Salesforce Career with 18+ Certifications, 50+ Labs & Mock Exams. Start your FREE Trial now! 🎉

Salesforce Communications Cloud Course

Powered by OpenAI chatgpt icon 1

  • exam 1

    2 Mock

    Exams

Group 1000004859 1

Prepare for the Salesforce Communications Cloud Certification

Transform your career within the dynamic communications industry with the Salesforce Communications Cloud Certification Course. Designed for Salesforce professionals, consultants, and those with experience in the communications sector, this program will equip you to navigate Communications Cloud’s specialized tools and optimize its powerful features.

Delve into the complexities of product configuration, order lifecycles, CPQ workflows, and the unique service management needs of communications providers. Gain practical expertise through a blend of in-depth instruction and hands-on exercises mirroring real-world scenarios.

With a strong emphasis on preparing you for the Salesforce Communications Cloud Consultant Certification exam, this course provides strategies and best practices to help you pass on your first attempt. Become a certified specialist, demonstrating your proficiency in enhancing customer experiences, streamlining operations, and driving innovation within the communications landscape.

Key Features

Salesforce Comms Cloud Exam Outline

1 : Architecture Assessment
2 : KPI Determination
3 : Product Selection
4 : Business Process Mapping
5 : Platform Constraints Analysis
6 : Functional Mapping
1 : Product Catalog Design
2 : Decomposition Scenarios
3 : Orchestration Flows Design
4 : Quoting & Order Capture Design
5 : Data Migration Strategy
6 : User Stories Prioritization
7 : Asset Management Design
1 : Out-of-the-Box vs Customization
2 : Implementation Strategy
 3 : Legacy to New System Migration Strategy

World's Leading Salesforce Skilling Platform

saasguru is one of the foremost Salesforce skilling and certification platform helping Trailblazers make their Salesforce career dreams a reality.

learnersvg

100K+

learners

clockw

15M

minutes

country

56

countries

guruw

150

gurus

logo white 1

Trustpilot

Rated 4.9/5

Google G logo 1

Google Reviews

Rated 4.8/5

Our learners work at

Hear it from our learners...

I've just had a peek at the saasguru Labs, and I am absolutely thrilled to dive right in! saasguru's latest initiative is nothing short of brilliant, and it's set to turbocharge our learning journeys. Once again, you guys have hit it out of the park, reminding us all why Saasguru is the best choice for Salesforce enthusiasts for hands on learning! I couldn't be more delighted to be a part of this brilliant community!

Show More

I did IT! 😎 After many days (and nights) of studying Salesforce on Trailhead, And now, full of new energy, I’m taking another step in the hashtag#Salesforce path to learn new strategies and functionalities within the SF ecosystem 😉 ➡️ If you are preparing for the Admin exam, make sure you also read SF documentation and take some mock exams which can help to find out more options and rules (e.g. mock exams from hashtag#Trailhead, saasguru)

Show More

Thrilled to Achieve Salesforce Platform Developer 1 Certification and Embrace New Frontiers Exciting news! I am thrilled to announce that I have successfully obtained the Salesforce Platform Developer 1 (PD1) certification today. Thanks to saasguru pd1 bootcamp and my classmates. While this certification marks just the beginning of my journey, as it is considered a lower-level certification, there is still an immense amount for me to learn and achieve.

Show More

🌟 I'm excited to announce that I've not only passed the Salesforce Sharing and Accessibility Architect Exam but also outperformed all the other exams I've taken! 🌟 📚 This achievement wouldn't have been possible without the incredible resources and support I've received throughout my journey.

Show More

Saasguru is a very good resource for Salesforce exams. The platform includes study material, flash cards and mock exams with detailed explanation for the answers. Through my learning with the course, I was able to 1) get a better understanding of the core concepts of the Salesforce ecosystem; 2) figure out the weak areas that I need to improve over my leanring process; 3) feel more confident in passing the real exams.

Show More
  • 1680613808926
    Adnan Kazmi

    Project Manager/Business Analyst (Salesforce)

  • emily
    Emilia Sledzinska

    Salesforce Business Consultant

  • shawn
    Shawn Smothers

    Volunteer Staff

  • pressy
    Pressy Abraham

    Sr. Business Analyst

  • chris
    Chris C.

    Programmer Analyst BI Developer

Explore our unique blend of Instructor-Led Bootcamps and immersive Hands-on Labs for a holistic learning experience.

  • Instructor Led Trainings
  • Hands-on Labs
  • 1:1 Mentoring
Frame 1984077685

Salesforce Communications Cloud Cert Prep (FAQ)

Salesforce Communications Cloud is a specialized suite of tools built on Salesforce designed specifically for the communications industry (telecom, media, etc.). It offers advanced features for managing complex customer relationships, product catalogs, orders, and service requests commonly found in the communications sector.

To learn Salesforce Communications Cloud, start by exploring Salesforce’s official training and documentation. Engage with Trailhead, Salesforce’s interactive learning platform, for modules related to Communications Cloud. For a more structured learning path, saasguru provides hands-on practice and real-world scenarios to deepen your understanding of the Communications Cloud.

The Salesforce Communications Cloud Accredited Professional certification requires a deep understanding of the platform’s capabilities, including product configuration and CPQ processes tailored for the communications sector. Candidates should have hands-on experience with the platform and familiarity with the communications industry’s challenges and solutions.

The cost for the Salesforce Communications Cloud Accredited Professional certification exam is $150 plus taxes for the initial attempt. Retake fee is $75, plus any applicable taxes.

It’s considered a more challenging exam due to its industry-specific focus. A strong foundation in Salesforce, coupled with dedicated study of Communication Cloud concepts and use cases, is crucial for success.

saasguru’s Salesforce Communications Cloud course is designed for individuals with a basic understanding of Salesforce functionalities and an interest in specializing in the communications industry. A foundational knowledge of Salesforce and a keen interest in communications technology will greatly benefit participants. Prior experience in the communications sector, though beneficial, is not mandatory for enrollment.

After becoming Salesforce Communications Cloud certified, one should pursue the Salesforce Certified Advanced Administrator certification.

Potential career paths for a Salesforce Communications Cloud certified professional include Senior Salesforce Communications Cloud Consultant and Salesforce Project Manager.

Need Help?