Best Salesforce Consulting Companies in Melbourne

Melbourne has emerged as one of Australia’s fastest-growing technology and innovation hubs, home to a thriving mix of enterprises, startups, universities, and public-sector organizations. As the city accelerates its digital-first transformation, Salesforce has become the platform of choice for managing customer engagement, data, and enterprise workflows.

For businesses in Victoria—from banks and insurers to universities, hospitals, SaaS firms, and government agencies—choosing the right Salesforce consulting firm in Melbourne is critical. The right partner ensures smooth implementation, compliance with Australian data laws, and strong user adoption, all while delivering measurable ROI.

This blog highlights the top 10 Salesforce consultants in Melbourne, offering insights into their expertise, industry focus, and unique strengths.  

Top Salesforce Consulting Firms in Melbourne

1. GetGenerative.ai

GetGenerative.ai is the first AI-native registered Salesforce consulting partner, reshaping implementation by combining 80% AI automation with 20% expert-led strategy. Unlike traditional firms, it integrates intelligent agents across the Salesforce lifecycle, automating repetitive tasks and accelerating time-to-value by 10 times.

AI Agents Driving Implementation Efficiency:

• Pre-Sales Agent – Auto-generates proposals, effort estimates, and scope plans
• Design Agent – Converts business inputs into solution architecture and user stories
• Build Agent – Produces implementation workbooks and task breakdowns
• Code Agent – Generates Apex classes, triggers, and Lightning Web Components
• Test Agent – Automates test case creation, execution, and defect tracking
• Support Agent – Automates issue resolution by using historical project context

Client Benefits:

• 80% Efforts saved in Proposal Creation
• Enterprise-grade traceability with built-in documentation and metadata linkage

Industries Served:  

• Salesforce Data Cloud and Agentforce
• Salesforce Industries Clouds
• Core Clouds

📞 Phone: +61 466 149 529

📧 Email: himanshu@getgenerative.ai

Explore GetGenerative.ai’s Salesforce Consulting Services

2. TechForce Services

An Australian-founded Summit Consulting Partner, TechForce Services brings over a decade of experience with 400+ Salesforce certifications and a stellar 4.9/5 AppExchange rating. With offices in Sydney, Melbourne, and Canberra, it specializes in education, government, finance, and manufacturing solutions.

• Track Record: 100,000+ project hours delivered
• Services: Implementation, customization, managed services, staff augmentation
• Local Strength: Dedicated Melbourne office with timezone-aligned support

3. ProQuest Consulting

Winner of the 2021 Salesforce Partner Innovation Award, ProQuest Consulting is known for its agile project execution and enterprise integrations. With over 450 successful projects, its Melbourne practice focuses on manufacturing, energy, and public sector transformations.

• Certifications: 225+
• Expertise: MuleSoft, Field Service, complex system integrations

   

• Recognition: 4.97/5 AppExchange rating

4. Big Data Digital

With a strong presence across Melbourne, Sydney, and Adelaide, Big Data Digital combines CRM and digital marketing expertise to deliver customer engagement solutions. Founded in 1999, it maintains a 5/5 AppExchange rating and offers both quick-start and enterprise-scale Salesforce rollouts.

• Strengths: Strategic consulting + Force.com development
• Industries: Education, healthcare, mid-market enterprises
• Approach: End-to-end Salesforce and digital strategy alignment

5. Adaptal PTY LTD

A Melbourne-headquartered boutique Salesforce partner, Adaptal delivers personalized implementations and integrations across ERP, eCommerce, and finance platforms. Its small team structure ensures direct client engagement and faster turnaround times.

• HQ: St. Kilda, Melbourne
• Size: 11–50 employees
• Specialties: NetSuite, SAP, Xero integrations
• Value: Affordable, rapid implementations tailored for SMEs

6. Corptec Technology Partners

Located at 459 Collins Street, Melbourne, Corptec combines local consulting strength with global delivery. Alongside Salesforce, it also holds Atlassian Gold and HubSpot partnerships.

• Clients: Optus, CyberCX, VicTrack, Department of Justice
• Services: Strategy, blueprinting, implementation, managed services
• Edge: Onshore + offshore model for cost-effective scalability

7. CRMIT Solutions

CRMIT is a Salesforce Managed Services pioneer, active in Melbourne through Customer360++ and its Agent Success Value Plan (ASVP). With 500+ certifications and 2000+ deployments, it brings enterprise-scale reliability.

• Specialty: AI-led managed services & decision-science-based support
• Presence: Active in Salesforce World Tour Melbourne events
• Industries: Finance, healthcare, manufacturing, government

8. Stratiform Business Solutions

Based in Blackburn North, Victoria, Stratiform Business Solutions takes a boutique approach to Salesforce consulting, led by industry veteran Mark Wheeler who brings 30+ years of management and sales experience, including 15+ years of Salesforce expertise.

The firm prioritizes personalized, face-to-face consulting, ensuring CRM systems align with each client’s growth objectives without disrupting business continuity. With a 4.9/5 AppExchange rating, Stratiform has built a reputation for long-term partnerships rather than one-off projects.

• Local Strength: Deep Melbourne market understanding with on-site services
• Customer-Centric: Reviews highlight hands-on, tailored support
• Cost Advantage: Offers offsite administration services at half the cost of full-time staff

9. Skie Solutions

Skie Solutions is a boutique multi-cloud Summit Partner with offices in Melbourne, Sydney, Brisbane, and Singapore. The company specializes exclusively in Salesforce, delivering solutions across CRM, service, and marketing automation.

With over a decade of Salesforce experience, Skie is recognized for its clean, streamlined implementations and a strategic focus on client success across the APAC region.

• Presence: Multi-city APAC operations with Melbourne hub
• Specialization: Salesforce-only consultancy, multi-cloud capabilities
• Philosophy: Bold, elegant, and impactful Salesforce solutions

10. Tquila ANZ (Now Publicis Sapient)

Formerly a Platinum Salesforce Consulting Partner, Tquila ANZ established strong practices across Sydney, Brisbane, Canberra, and Melbourne before its acquisition by Publicis Sapient in 2023.

The Melbourne team remains intact, continuing to deliver multi-cloud enterprise implementations in sectors like healthcare, government, and financial services—now with access to Publicis Sapient’s global digital transformation expertise.

• Track Record: 10+ years of Salesforce implementations, Vlocity & MuleSoft expertise
• Certifications: 180+ with a 5/5 AppExchange rating pre-acquisition
• Client Base: Federal government, healthcare providers, private sector enterprises
• Advantage: Enhanced service portfolio combining Salesforce with analytics, UX, and enterprise-scale transformation

The Role of a Salesforce Consulting Firm

Salesforce consulting firms act as strategic partners that bridge the gap between business needs and technology execution. These firms provide:

• Implementation & Customisation – Tailoring Salesforce Sales, Service, Marketing, Experience, or Health Cloud to fit industry requirements.
  
• Integration Expertise – Connecting Salesforce with ERP, HR, finance, eCommerce, and marketing systems (SAP, NetSuite, Xero, MuleSoft).
  
• Data Migration & Compliance – Ensuring secure migration while adhering to Australian data sovereignty and privacy laws.
  
• Training & Change Management – Preparing teams with tailored adoption programs to maximize ROI.
  
• Workflow Automation – Streamlining processes using Salesforce Flows, Einstein GPT, and AI-driven automation.
  
• Managed Services – Providing ongoing support, optimization, and enhancements post-implementation.

Also Read – Best Salesforce Consulting Firms in Australia

Key Factors When Choosing a Salesforce Consulting Firm

Businesses evaluating Salesforce partners should consider:

1. Certifications & Cloud Expertise – Look for partners with Summit or Platinum status, hundreds of Salesforce-certified professionals, and proven multi-cloud capabilities.
   
2. Track Record with Victorian Clients – Case studies and references from Melbourne-based organizations demonstrate local credibility.
   
3. Industry Specialisation – Partners experienced in finance, healthcare, education, government, or retail can deliver faster results with fewer risks.
   
4. Local Presence – On-site consultants within Melbourne’s CBD or nearby hubs provide faster response times and cultural alignment.
   
5. Regulatory Knowledge – Familiarity with Australian privacy (Privacy Act, APPs) and compliance frameworks is essential.
   
6. Delivery Methodology – Agile, transparent processes with clear communication help avoid project overruns.
   
7. Cost & ROI Alignment – Transparent pricing models with measurable outcomes.
   
8. Cultural Fit – Partners that reflect Melbourne’s collaborative and innovative business style ensure smoother engagements.
   

Pro Tip: Before choosing, review client testimonials, check AppExchange ratings, and request a demo or pilot project to assess delivery quality.

Also Read – Best Salesforce Consulting Companies in London

Tips for a Successful Salesforce Implementation 

Engaging a consulting partner is only one part of the journey. Organizations should also follow these best practices to maximize Salesforce ROI:

1. Define Business Objectives Early – Align Salesforce initiatives with measurable KPIs tied to revenue growth, customer experience, or efficiency.
2. Engage Leadership & Stakeholders – Ensure C-level sponsorship and active involvement from department heads.
3. Prioritize Data Quality – Cleanse, migrate, and validate data in line with Australian Privacy Principles (APPs).
4. Invest in Training & Adoption – Conduct tailored sessions for admins, developers, and business users to drive adoption.
5. Use Phased Rollouts – Start with high-value use cases (e.g., Sales Cloud) before expanding to Service, Marketing, or Health Cloud.
6. Commit to Continuous Improvement – Leverage AppExchange apps, AI features, and regular consultant check-ins to adapt to evolving business needs.

Conclusion

As Melbourne cements its position as a national leader in digital innovation, Salesforce adoption continues to grow across industries from finance and healthcare to education and SaaS. Choosing the right consulting partner is crucial—not just for technical execution, but also for achieving long-term business success.

From AI-native disruptors like GetGenerative.ai to established Firms like Summit Partners, TechForce, and Skie, Melbourne offers a diverse ecosystem of consulting firms tailored to different organizational needs.

When selecting a partner, prioritize local presence, industry expertise, compliance knowledge, and cultural fit. The right consultant doesn’t just implement Salesforce—they help transform the way your business connects with customers and scales for the future.

👉 Ready to future-proof your CRM journey? Explore these top Salesforce consulting firms in Melbourne and choose the one that aligns best with your goals.