Best Salesforce Consulting Companies in Thailand

Thailand’s digital economy is accelerating, with cloud CRM adoption playing a central role in business transformation. According to IDC, Southeast Asia’s public cloud services market is $40.32 billion in 2025, with Thailand emerging as one of the fastest-growing contributors.  

Adopting Salesforce is only half the battle. Choosing the right consulting partner is essential for maximizing return on investment. Whether you’re a large enterprise or a growing SME, a trusted Salesforce partner ensures proper implementation, customization, and support tailored to your business goals.

This guide profiles the top Salesforce consulting firms in Thailand, with clear insights on what makes each firm stand out. We’ll also share selection tips and implementation best practices to help you make a confident decision.

The Role of a Salesforce Consulting Firm

✔️ Implementation and Customization

From setting up Sales Cloud or Service Cloud to building custom objects, workflows, and dashboards, consultants ensure the CRM fits your business processes, not the other way around.

✔️ Integration With Existing Systems

Whether it’s syncing Salesforce with ERP, accounting, marketing automation, or legacy platforms, consultants manage secure and efficient data flow across systems.

✔️ Data Migration

Salesforce consultants plan and execute safe, accurate migrations, preserving data integrity and minimizing downtime during transitions from legacy CRMs.

✔️ User Training and Change Management

Effective adoption hinges on user readiness. Top firms offer personalized training programs, onboarding sessions, and long-term support.

✔️ Process Optimization and Automation

Consultants streamline business processes by automating tasks, building approval workflows, and enhancing pipeline visibility—ultimately increasing efficiency.

✔️ Managed Services and Ongoing Support

Many firms offer post-go-live support, performance monitoring, new feature enablement, and system health checks to keep Salesforce evolving with your business.

In short, Salesforce consultants are not just implementation vendors. They are strategic partners—bridging business strategy with platform capabilities and ensuring long-term CRM success.

Also Read – Best Salesforce Consulting Companies in Singapore

Key Factors to Consider When Choosing a Salesforce Consulting Firm in Thailand

Thailand’s business landscape is diverse, ranging from retail giants in Bangkok to export-driven manufacturers in the provinces. As such, selecting the right Salesforce partner requires more than checking credentials. Here are the most critical evaluation factors:

1. Salesforce Certifications and Partner Tier

A firm’s Salesforce partnership tier (Registered, Ridge, Crest, Summit) reflects its expertise and track record. Look for firms with multi-cloud certifications (Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud) and specialists in architecture, development, and administration.

2. Relevant Industry Experience

Whether you operate in healthcare, tourism, finance, or logistics, choose a firm with proven experience in your vertical. Industry-specific knowledge ensures your CRM setup aligns with real workflows, compliance requirements, and customer behavior.

3. Project Delivery Methodology

Agile firms offer fast iterations and client collaboration, while waterfall methods provide structured, sequential delivery. Evaluate what suits your internal processes and timeline.

4. Post-Implementation Support

Your Salesforce journey doesn’t end with go-live. Ask about support SLAs, admin-as-a-service offerings, and their approach to long-term system optimization.

5. Cultural Fit and Local Understanding

A Thailand-based or regionally present firm is better equipped to understand local nuances, language preferences, and compliance requirements like PDPA. On-site support and workshops enhance adoption and reduce friction.

6. Scalability and Tech Integration

Ensure the firm can grow with your business, whether that means adding CPQ, integrating with a new eCommerce system, or expanding to multilingual markets.

7. Client Reviews and Case Studies

Look for transparent reviews, success metrics (e.g., % increase in lead conversion), and real-world examples of how the firm drove transformation.

8. Cost and ROI Transparency

Ask for detailed pricing models, timelines, and expected ROI. The best partners are upfront and outcome-focused, not just billing hours.

Top Salesforce Consulting Firms in Thailand 

Here’s a curated list of the top Salesforce consulting firms in Thailand, starting with an AI-native industry leader reshaping how implementations are done.

1. GetGenerative.ai – AI-Native Salesforce Consulting  

Partner Status: Registered Salesforce Consulting Partner

GetGenerative.ai is the first AI-native Salesforce partner in the APAC region—redefining implementation with 80% AI agents and 20% human expertise. By automating the majority of complex lifecycle tasks, our purpose-built AI platform empowers teams to design, build, test, and deploy Salesforce projects up to 10x faster. AI agents that automate complex lifecycle tasks: 

• Pre-Sales Agent for proposal and scope creation
• Design Agent for solution design and user stories
• Build Agent for workbook and task generation
• Code Agent for Apex and LWC creation
• Test Agent for automated test case execution
• Deploy Agent for org deployment and release management
• Support Agent for post-go-live ticket automation
  

Client Benefits:

• 80% Efforts saved in Proposal Creation
• Enterprise-grade traceability with built-in documentation and metadata linkage
  

Industries Served:  

• Salesforce Data Cloud and Agentforce
• Salesforce Industries Clouds
• Core Clouds

Use Case Example: A SaaS company implemented a full Salesforce org with AI-generated designs and test cases in under 8 weeks—half the usual timeline.

📞 Phone: +61 466 149 529
📧 Email: himanshu@getgenerative.ai

🔗 Learn more about GetGenerative.ai’s Salesforce services

2. Clouddee Consulting  

Partner Tier: Salesforce Gold Partner in ASEAN

Clouddee Consulting is a leading local Salesforce consultancy with over 70 clients and 3,000+ users. The company is known for its work in Sales Cloud, Service Cloud, and Marketing Cloud, with deep specialization in the real estate and financial services sectors.

Strengths:

• 17+ Salesforce certifications
• “Clicks-not-code” methodology to accelerate delivery
• Proven app development on the Force.com platform
  

Client Example:

• Delivered a sales automation solution for a Bangkok real estate developer, cutting closure time by 40%
• Integrated Salesforce Health Cloud with EHRs for a regional healthcare network
  

3. NobleProg Thailand  

Specialties: Agile deployment, IoT integrations, Field Service solutions

Service Models:

• On-Demand Solutions Architects
• Project-Based Delivery
• Staff Augmentation
  

Certifications: Sales Cloud, Service Cloud, Platform App Builder

Industries Served: Manufacturing, retail, logistics, education

4. CRM and Cloud Consulting (CRM-C)  

Background: Thailand’s first Salesforce implementation partner (est. 2012)

Core Strengths:

• 150+ Salesforce implementations across Thailand
• Experts in CRM business process reengineering, mobile app development, and data migration
• Strong in banking, hospitality, and automotive verticals
  

Key Differentiators:

• Developed a dealer management mobile app for agriculture suppliers
• Achieved 99.8% data integrity in a large banking CRM migration
• Tourism CRM solution won the 2024 ASEAN Innovation Award
  

5. Hyperlink InfoSystem  

Focus: End-to-end Salesforce implementation, customization, and support

Team Composition:

• Certified Solution Architects, Analysts, Program Managers
• Dedicated Salesforce Developers and Consultants
  

Client Value:

• Seamless alignment between technical design and business outcomes
• Known for robust project governance, cross-platform delivery
  

Industries Served: Retail, manufacturing, professional services

6. 4Thought Marketing  

Specialization: Salesforce Marketing Cloud, Pardot, and privacy-first marketing

Unique Value:

• Deep expertise in eCommerce and retail automation
• Marketing strategy + technical execution + compliance alignment
• GDPR- and PDPA-compliant campaign architecture 

7. SENLA 

Expertise: Salesforce app development, system integration, and technical consulting

Notable Projects:

• Built industry-specific Salesforce applications across insurance, pharma, and retail
• Known for addressing complex integration use cases involving third-party systems
  

Strengths:

• Strong engineering DNA
• Ideal for organizations with custom development-heavy Salesforce roadmaps
  

8. NextBits  

Services: Salesforce cloud setup, custom CRM workflows, and business process optimization

Client Types: Fast-growing businesses needing fast, affordable CRM implementations

Differentiator:

• Strong portfolio in startup and SME segments
• Prioritizes scalability and lean architecture for fast-paced growth companies
  

9. SkyPlanner LLC 

Strengths: Salesforce consulting, implementation, user training

Core Belief: User adoption is the key to ROI. SkyPlanner combines configuration expertise with hands-on training and change enablement.

10. SITSL 

Specialization:

• Combines Salesforce with AI and machine learning for advanced automation
• Known for building predictive customer service and sales tools within Salesforce

Also Read – Best Salesforce Consulting Firms in Australia: Finding the Right Partner

Tips for a Successful Salesforce Implementation in Thailand

No matter which consulting partner you choose, the success of your Salesforce journey ultimately depends on internal clarity, collaboration, and commitment. Here are proven best practices:

1. Define Goals and KPIs Early

Map out what success looks like: higher lead conversion, better CSAT, faster service resolution, etc. Your consulting partner will align configurations accordingly.

2. Involve Stakeholders from Day One

Get early buy-in from sales, service, marketing, IT, and leadership to reduce friction and encourage cross-functional adoption.

3. Clean and Prepare Your Data

Before migration, clean your data, define ownership rules, and identify redundant or obsolete records.

4. Invest in Training and Change Management

Even the best CRM won’t work if users don’t understand it. Schedule onboarding, documentation, and role-based training.

5. Be Ready for Continuous Optimization

Salesforce evolves. So should your CRM strategy. Choose a partner who offers post-launch support and periodic reviews.

6. Address Local Compliance

Ensure your Salesforce configuration is aligned with Thailand’s PDPA requirements. This includes consent tracking, data residency, and user rights management.

Conclusion

Choosing the right Salesforce consulting firm in Thailand isn’t just about certifications or service lists—it’s about finding a partner who understands your business, speaks your language (literally and culturally), and grows with you.

Whether you’re a Bangkok-based enterprise or an SME expanding regionally, these ten firms offer trusted pathways to CRM success. 

Evaluate their strengths, ask for case studies, and ensure alignment across expertise, working style, and long-term vision.