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Changes Made to the Salesforce Certified Sales Cloud Consultant Exam

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Become a Salesforce Certified Professional

Salesforce continuously updates the Certification Exam structure to reflect changes in the product. As a result, it helps the learners upgrade their skills required to be value-adding users of the platform. The following key changes will be made to the Salesforce Certified Sales Cloud Consultant exam effective from 4th November 2021.

  • Realignment of the sub-topics
  • Changes to the weighting of topics
  • Additional Topic and Sub-Topics

The number of topics will be increased from 9 to 10 as per the table below. The weighting for the new topics is also being revised to increase the emphasis on the latest Sales Cloud productivity features and consulting best practices.

Current Topic NameNew Topic NameCurrent WeightageNew WeightageChanges after 4th November 2021
Industry KnowledgeSales Practices

7%

11%

– New topic name with 4% increased weightage.
– New focus areas: High-Velocity Sales, Salesforce Inbox, Salesforce Maps, and Sales Cloud Einstein.
Implementation StrategiesImplementation Strategies

12%

13%

– No significant changes in the topic coverage, only a 1% weightage increase.
Sales Cloud Solution DesignApplication of Product Knowledge

21%

18%

–  New topic name with 3% reduction in weightage.
– Following topics from Opportunity Management Topic will be part of Application of Product knowledge – Forecasting, Multi-Currency, Relationships between – Opportunities, Products, Product Schedules, Price, Books, Quotes, and Contracts.
Marketing and LeadsLead Management

8%

7%

– New topic name with 1% reduced weightage.
Account and Contact ManagementAccount and Contact Management

13%

11%

–  2% reduction in weightage.
– Less focus on person accounts and third-party data enrichment tools.
Opportunity ManagementOpportunity Management

13%

10%

– 3% reduction in weightage.
– Following topics from Opportunity Management Topic will be part of Application of Product knowledge – Forecasting, Multi-Currency, Relationships between – Opportunities, Products, Product Schedules, Price, Books, Quotes, and Contracts.
Sales ProductivitySales Productivity and Integration

9%

8%

– New topic name with 1% reduced weightage.
– New Focus areas on Slack and Quip use cases and best practices.
 –Consulting Practices

7%

– All new topics with 7% weightage.
Sales Cloud AnalyticsSales Metrics, Reports & Dashboards

9%

7%

– New topic name with 2% reduction in weightage.
Integration and Data ManagementData Management: 8%

8%

8%

– No significant changes in the topic coverage, only new Topic name.

If you have booked your exam for after 4th November 2021, focus on new Sales Cloud productivity features and consulting practices. The weighting for these topics is being increased as per the new structure.

Additional sub-topics to focus on as per the new structure are:

  • High-Velocity Sales
  • Salesforce Inbox
  • Salesforce Maps
  • Sales Cloud Einstein
  • Slack
  • Quip
  • Consulting Project Lifecycle

We wish you all the best for your certification and hope you have fun along the way. If you would like to practice for the Salesforce Certified Sales Cloud Consultant exam (the new format will be available after 4th November 2021), please sign up for the Salesforce Sales Cloud Certification Program on www.saasguru.coit’s completely free!

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