Why Should You Empower Your Employees With Salesforce? Cloud computing is constantly evolving with innovative technologies and is growing at a rapid pace. By 2024, the Salesforce ecosystem is expected to generate 4.2 million new jobs. This means the competition is high, and trained professionals are in higher demand than ever before. As per Mason Frank’s Salesforce hiring trends, the demand for certified professionals is skyrocketing.
Is It Important to Value Your Employees?
Salesforce research has found that appreciated and included employees are more loyal to work for their organisations. Retaining and engaging employees has become a prime objective for the organisations as the firms are involved in a war for talent. When you position your organisation as a place to unlock everyone’s full potential, you succeed in developing a workplace culture where people feel appreciated and empowered, where we have a strong feeling of belonging.
According to research, employees who feel appreciated rather than rejected are more productive, innovative, driven, and assertive. The employees who are seen and heard are willing to initiate new ideas compared to the rejected ones. So, what should we do to value them to make them more productive?
There is no doubt that we should empower our employees to have autonomy over their work. We should also equip our workforce with certifications and the knowledge of tools to support their day-to-day needs to drive more profit.
Since companies that use Salesforce see an increase in customer satisfaction by 40%, it will be the best option to provide to your employees. Reports suggest that 82% of Salesforce professionals feel valued at the workplace. So, if you want your employees to leverage the capabilities of the Salesforce platform completely, empower them with Salesforce certifications.
How Can a Salesforce Certified Employee Outperform a Person Without a Certificate?
Competent and certified Salesforce professionals are required for every organisations. It’s worth mentioning that while Salesforce certification is an official seal of expertise, there is no replacement for experience. “The difference between book smart and street smart,” says Salesforce MVP Chris Lewis. You cannot learn everything an experienced person does even after completing official training and certification. Experience counts.
But, a certification in Salesforce makes it easy for your employees to be productive and stay competent from day one. By getting certified, your employees will gain valuable knowledge, and they will use the platform more efficiently. It will increase your company’s sales and streamline customer relations by providing your company with a significant ROI.
Take a look at some of the key benefits of paying for your employees’ certification.
1.Increased Employee Productivity
Salesforce certification will provide them with the skills and knowledge they’ll need to expertly configure the platform and assist businesses in making the most of it. With swift navigation across the Salesforce applications, the employees will significantly reduce deployment times and efficiently address client queries.
2. Proper Hands-on Experience
Almost all the Salesforce certification programs available offer hands-on projects that allow them to get real-world experience for the field they’re training in. The knowledge that we get from the books and other resources is nothing compared to the hands-on training that can usually only be obtained through on-the-job training or a structured Salesforce certification. Your employees will learn everything they need to know about Salesforce from some of the industry’s most successful and seasoned professionals with proper training from a learner-centric platform.
3. Improved Technical Expertise
By empowering your employees to earn a professional certification in Salesforce, you’re encouraging them to showcase their expertise, giving them an edge over the competition. Having this certification clearly reflects on the proficiency of your employees to handle the Salesforce platform. Technical skills are essential for Salesforce professionals as they will help them work more efficiently within the organisation, especially when navigating a complex task or project. Your workforce will be more confident to speak to users and executives confidently using their specialised skills if they have broad technical knowledge.
4. Know Employee Dedication
It’s essential to identify the employees dedicated to the organisation’s success to empower them through a Salesforce certification. After all, it demands a monetary investment and valuable time away from other responsibilities to focus on their professional development. It takes a certain degree of time and dedication to clear a Salesforce certification. If your employees are ready to take up the training along with other work responsibilities when pursuing the Salesforce certification, it also demonstrates that they work well under pressure.
5. Interaction With Peers & Salesforce Experts
When someone takes up the cert preparation all by themselves, the options are somewhat limited if they encounter any challenges or have any questions. This can hinder their overall understanding of Salesforce, and they may experience the same issues later on when they are working in your firm.
Your employees will have the opportunity to communicate with other like-minded individuals and professionals in the Salesforce industry by enrolling them in a structured online program that prepares them for Salesforce certification. This offers a great networking opportunity to allow them to form lasting professional relationships and get help whenever needed.
So, note that your employee empowerment is worth trying to drive growth and efficiency.
6. Enhanced Skill
Salesforce certification can elevate one’s skills to handle the tasks more efficiently that automatically increase productivity and drive profit to your organisation. As projects move through the lifecycle, Salesforce allows you to automate processes and coordinate different tasks across departments. So from Marketing to Sales to Accounting, the process is seamless. Data sources outside of Salesforce can be integrated for easy access to all data. All of these can be used to propel your company forward with the help of a group of empowered employees.
7. Organized Learning
There are many choices for learning a new skill, especially if you’re interested in web-based learning. Some folks seek out unstructured, free resources like industry blogs or videos. While some of these resources can provide relevant insights, it can be easy to overlook critical details and learn only a portion of what you need to know. You can ensure that your employees understand everything they need to know by enrolling them in a structured program designed to prepare them for a Salesforce certification.
Get Started With Salesforce Certification Training
As the Salesforce platform advances, empowering your employees helps them become valuable assets to your company. As the Salesforce platform has evolved, the amount of knowledge necessary to manage and maintain it has increased substantially.
If you are sure that you need to empower your employees with the capabilities of Salesforce, enhance your employee engagement, grow your customer’s digital experience, and, therefore, accelerate your company’s efficiency and productivity. As responsible employers, we should look at how someone may progress from beginner to expert as they work their way through the certification program.
Unleash the complete potential of your employee and grow your business. We’re here to empower your employees! Connect with us today.
If you’re ready to get a Salesforce or AWS certification, saasguru gives you an array of options. Read more about the Learners First approach at saasguru. Visit our website today to discover more about the different Salesforce certifications we provide.