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How to Learn ServiceNow Step-by-Step for Beginners 2022

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How to Learn ServiceNow: Step-by-Step for Beginners 2022

ServiceNow is one of those IT talents currently in high demand and will most likely remain so in the future years. If you aspire to be certified as a ServiceNow, one of the fastest-growing cloud platforms, this blog is for you. 

Let us first tell you that ServiceNow was software intended to assist businesses in managing their IT operations. It is now used to provide enterprise service management, IT service management, and cyber security operations. If you want to study ServiceNow from the ground up, this comprehensive blog will teach you all you need to know about the platform. So, let us begin. 

What is ServiceNow?

ServiceNow is a cloud-based platform or an IT service management (ITSM) solution that aids in optimising and efficiency of IT operations.

ServiceNow is an ITSM enterprise platform, which means it was created to help businesses manage their IT services as efficiently as possible. From tiny enterprises with a few employees to influential organisations with thousands of employees globally, the system may be utilised by any size firm or organisation. 

Aside from controlling your IT services, it also has a few other essential features. ServiceNow connects with various third-party platforms, like Slack, allowing you to collaborate on projects as a team without having to jump between applications.

Why are the Certifications Necessary?

Become a Servicenow Certified Professional

The ServiceNow certifications are necessary because they demonstrate your skills and knowledge. This is the first thing any potential employer will want to see in an interviewee’s resume to decide if he is suitable for the company. 

If you can show that you are certified, it also indicates that you have invested in yourself, making a great impression on prospective employers. It also helps differentiate yourself from other candidates for the same job and demonstrates a commitment to your career and an interest in learning new things. Certifications help achieve a job 10X faster than without a certification.

Certifications can help you get promoted or obtain a raise at ServiceNow by demonstrating that you have accomplished something outstanding!

What are the Levels of ServiceNow Certification?

ServiceNow Certified Admin:

This entry-level certification assesses your understanding of typical administrative activities in ServiceNow through a straightforward exam. It is recommended that you complete this qualification before moving on to the next.

ServiceNow Certified Developer:

If you plan to make a career out of building custom apps and workflows, this is an essential step for you! There are two types of exams, SCD1, and SCD2, where SCD2 has more complex questions than the first one, but it doesn’t mean that it will be difficult for anyone who has already taken an SCA exam before going into this one!

ServiceNow Certified Professional:

The next level after SCD is SCP, which requires candidates to write more complex code, which might also involve writing code in other languages such as Java or C++, depending on what kind of job roles they aspire to work at later on when they’ve completed their training programs!

Which Certification Should You Take Up?

ServiceNow provides various certifications aimed toward different roles in an organisation and helps you build your career path. While there are many certifications available for ServiceNow professionals, we have listed some of the most popular ones here:

  • ServiceNow Certified Developer
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Certified Administrator
  • ServiceNow Certified Technical Architect
  • ServiceNow Certified Security Specialist
  • Platform Engineer Certification Program

Earn your ServiceNow System Administrator Certification

Consider earning your ServiceNow System Administrator Certification if you want to go the extra mile with your ServiceNow knowledge. It can be an excellent way to demonstrate that you know the ins and outs of this particular software suite. This is one of several ServiceNow certifications that is considered the foundational exam.

The process of getting certified is not at all complicated. You need to take an exam covering all the system administration concepts (including configuration, management, and maintenance). Once you successfully ace the certificate, it will be valid for three years, after which you must retake the test to maintain the certification.

ServiceNow CSA exam is one of the most popular certifications globally and is the stepping stone into the ServiceNow universe. 

Benefits of Learning ServiceNow

Learning ServiceNow will help you in several ways. 

It is a powerful and flexible platform that can manage your IT services. Many large companies, including Amazon, use it. So if you want to work for them, there is a chance that they will ask for ServiceNow skills from the candidates.

Additionally, learning ServiceNow will boost your confidence level because it is often considered one of the most challenging certifications. As we have mentioned, it requires extensive knowledge and experience in IT service management processes, making it more complicated than other certifications.

How To Get Certified in ServiceNow?

Get your ServiceNow Certifications on the first go

The best approach to becoming certified in ServiceNow in your desired certification is to prepare thoroughly since passing the certification test is significant. Find a certification preparation platform like saasguru to help you prepare for your certification exam.

saasguru is one of the top online cert prep training platforms you can discover, with some of the most well-known ServiceNow mentors serving as our gurus. We provide you with not just a well-designed course for your certification exam but also 1:1 mentoring sessions.

Furthermore, as an online academy, we provide you with the flexibility to study at your speed and in your comfortable environment, eliminating the need to travel to a study location.


Learning ServiceNow allows you to expand your knowledge, build new skills, and become more qualified for your current work role and future endeavours. We hope this guide has helped you understand what is involved in getting certified on ServiceNow and is a practical way to jumpstart your career in IT. Sign up with saasguru, Now!

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